Delivery Information
We will deliver goods to the address provided in your order.
You are responsible for unloading the goods at your site. We may assist with unloading at the kerbside unless:
- You request unloading elsewhere,
- You provide council-approved crossings,
- Access is safe and reasonable.
Delivery times are estimates and not guaranteed. We are not liable for costs due to delays.
We may make partial deliveries, which do not entitle you to cancel the order or withhold payment.
Responsibility for the goods passes to you upon delivery. You are responsible for their security and condition immediately after delivery, regardless of your presence.
We may charge for waiting time if the carrier is delayed at your site for more than one hour due to circumstances beyond the carrier’s control.
If the delivery address is inadequate, the goods will be returned to the store, and you will be charged for cartage.
Shipping Information for Online Purchases
After ordering online, you will receive an email confirmation. We use Australia Post for deliveries. Shipping costs are calculated at checkout and depend on product size, weight, and location.
Orders are dispatched the same or next business day.
For delivery queries, contact us at sales@cladnsw.com.au.
Delivery Times
All online purchases are shipped via Australia Post, with charges as detailed above.
Terms of Sale
- Prices include freight, handling, and GST unless otherwise agreed.
- We may request the return of transport or packaging materials.
- Goods remain our property until fully paid.
- Goods are at your risk from the moment of delivery or collection. We are not liable for any loss arising from loading, transportation, or unloading of collected goods.
HOW WE WORK?
We have complete control over every aspect of your project no matter what size, from how we scope and cost to how we work, behave and deliver. All our work comes with a 20 year New Roof Workmanship Guarantee!
We believe our dedicated and knowledgeable craftsmen who set the standard for workmanship along with our priority to customer service make us the right choice.